All Systems Operational
Uptime over the past 90 days. View historical uptime.
Log Ingestion (Agent/REST API/Code Libraries) ? Operational
90 days ago
99.63 % uptime
Today
Log Ingestion (Heroku) ? Operational
90 days ago
99.63 % uptime
Today
Log Ingestion (Syslog) ? Operational
90 days ago
99.41 % uptime
Today
Web App Operational
Search Operational
Alerting Operational
Livetail Operational
90 days ago
100.0 % uptime
Today
Parsing Operational
Filtering Operational
Core Services Operational
Archiving ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020
Indexing delay
Resolved - This incident has been resolved.
May 28, 03:01 UTC
Investigating - We are currently experiencing an indexing delay in our production environment. Customers may experience a delay in searching, graphing, and alerting for newly ingested logs.
May 28, 00:31 UTC
May 27, 2020

No incidents reported.

May 26, 2020
Indexing delay
Resolved - This incident has been resolved.
May 26, 20:00 UTC
Update - We are continuing to monitor for any further issues.
May 26, 19:36 UTC
Update - We are continuing to monitor for any further issues.
May 26, 19:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 18:51 UTC
Investigating - We are currently experiencing an indexing delay in our production environment. Customers may experience a delay in searching, graphing, and alerting for newly ingested logs.
May 26, 17:00 UTC
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Indexing Delay
Resolved - This issue is now resolved and service has returned to normal.
May 21, 18:47 UTC
Monitoring - We have identified and remediated the issue that was causing the delay and are now monitor the situation to ensure all services return to normal operation.
May 21, 17:06 UTC
Investigating - We are currently experiencing delays with the indexing of logs which will affect the ability to search on a recently ingested log as well as delayed graphing and boards. We are investigating the issue and will update when we have more information.
May 21, 15:34 UTC
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020
Ingestion Delay
Resolved - This incident has resolved.
May 17, 11:31 UTC
Update - A fix has been implemented. Incoming logs are being indexed as normal, however, logs sent during the incident are still being indexed. Until this is fully resolved, you'll see gaps in the timeline, boards, and searches that will have incomplete results.
May 17, 09:43 UTC
Identified - Customers will experience ingestion delays that will inhibit their ability to search upon newly ingested logs. We have identified the issue and are working to mitigate the incident. Boards, screens and the timeline feature will not be accurate for the time being.
May 17, 09:06 UTC
May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

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