Monitoring - Large traffic spikes coupled with multiple issues with our hosting provider made it difficult to scale in a timely and responsive manner. We have since resolved these issues and have significantly scaled up our infrastructure to handle unexpected additional load. All logs that were delayed for indexing are now completely backfilled. In the meantime, we will continue to closely monitor traffic patterns and load.
Oct 20, 05:26 UTC
Identified - The issue has been identified and fix is being implemented.
Oct 19, 16:41 UTC
Investigating - We are currently experiencing indexing delay right now. Our Engineers are working to resolve this issue as soon as possible. We'll provide more information in a very short while.
Oct 19, 16:00 UTC
Log Ingestion (Agent/REST API/Code Libraries)   ? Operational
90 days ago
99.39 % uptime
Today
Log Ingestion (Heroku)   ? Operational
90 days ago
100.0 % uptime
Today
Log Ingestion (Syslog)   ? Operational
90 days ago
100.0 % uptime
Today
API   Operational
Web App   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Average Live Tail Latency ?
Fetching
Past Incidents
Oct 18, 2018

No incidents reported.

Oct 17, 2018
Resolved - This incident has been resolved and back to normal functionality.
Oct 17, 01:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 19:28 UTC
Identified - We have identified and rectified the delay. However, the Indexing/alerting delay is still recovering and we estimate that it will be back to normal shortly.
Oct 16, 18:04 UTC
Investigating - We are currently experiencing ingestion delay right now. Our Engineers are working to resolve this issue as soon as possible. We'll provide more information in a very short while.
Oct 16, 16:55 UTC
Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018
Resolved - This incident has been resolved and back to normal functionality.
Oct 9, 18:00 UTC
Monitoring - We have identified and rectified the indexing delay. There was a hardware issue with one of our production boxes. We have since redeployed resources and the problem appears to be solved. However, the Indexing delay is still recovering and we estimate that it will be back to normal shortly.
Oct 9, 16:51 UTC
Investigating - We are currently experiencing indexing delay right now. Our Engineers are working to resolve this issue as soon as possible. We'll provide more information in a very short while.
Oct 9, 15:37 UTC
Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.